FAQ
If there are any questions that are not answered by this FAQ, please contact
Bridge Systems head office in the Netherlands.
Technical questions
What kind of data communication is used?
Are walls and other obstacles blocking the signal?
What is the range of the signal?
Batteries
How long do the batteries last?
What kind of batteries are used?
How about rechargeable batteries?
Product safety
How safe is the data storage?
Is the Bridgemate a certified product?
Can it be harmful to pacemakers?
International availability
In which countries is Bridgemate available?
Is Bridgemate available in the US/Canada?
Does ACBLscore support Bridgemate?
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What kind of data communication is used?
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Bridgemate uses radiowave transmission in the 868Mhz ISM band for communication. The U.S. version uses the 915Mhz band. |
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Are walls and other obstacles blocking the signal?
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The radiowaves used by the Bridgemate can go through walls and other obstacles, however similar to other wireless applications, the signal strenght will decrease when there are obstacles between Bridgemate and receiver. Obstacles like steel, concrete and glass have impact on the signal. You are always recommended to avoid as many obstacles as possible. |
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What is the range of the signal?
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Typical range in open-air of the Bridgemate signal is about 70-100 meters. Obstacles as well as indoor locations decrease the perfomance. The signal however is strong enough to meet almost every club's requirements. |
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How long do the batteries last?
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The batteries last typically 200 hours. This is depending on the quality and age of the used batteries, the environment, the usage of the Bridgemate itself etc. |
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What kind of batteries are used?
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The Bridgemate table terminals requires a set of fout AAA ("triple A") batteries to operate. One set comes together upon purchase for each Bridgemate.
The central receiver runs on mains power, but can be supplied with four AA batteries for back-up purposes (in case of power interruptions). These batteries are not supplied with the receiver. |
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How about rechargeable batteries?
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Depending on the quality, rechargeable batteries can be used with the Bridgemate. The Bridgemate requires 4.5V minimum to operate. Standard rechargeable batteries have 1.2V each and make up together 4.8V. However high-quality rechargeable batteries can be recharged up to 1.4V and therefore have a total voltage of 5.6. We advise you to try it out first with one set of batteries and see if they work in your situation. |
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How safe is the data storage?
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Scores are stored at four different places, minimizing the change of loosing data. Scores that are entered in the Bridgemate are directly transmitted to the server and stored internally. Bridgemate Pro Control retrieves the scores and saves them in the scoring file. The scoring program processes the scores also and saves them in its own file. Finally, the scores are also stored in the Bridgemate locally and can be recovered in case of a total loss of data. |
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Is the Bridgemate a certified product?
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Yes, the Bridgemate scoring system is fully tested and certified according to the directives of the European Commission regarding product safety, EMC and radio equipment, and complies with FCC and IC (Industry Canada) regulations and laws.
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Can it be harmful to pacemakers?
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No. The power used to transmit the radio waves is extremely low and does not harm pacemakers. |
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In which countries is Bridgemate available?
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See our list of local distributors for the countries in which Bridgemate is available. In case your country is not listed, Bridgemate is available through Bridge Systems BV in the Netherlands. |
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Is Bridgemate available in the US/Canada?
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Bridgemate is now available in the USA and Canada. Please send your inquiries to Bridgemate.US LLC, who is the authorized distributor. Contact details can be found on the distributor page, or you can visit the www.bridgemate.us website directly. |
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Does ACBLscore support Bridgemate?
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ACBLscore for Windows version 7.45 and higher supports Bridgemate. The DOS version does not support Bridgemate. ACBLscore is available from the website of the ACBL (www.acbl.org) and can be downloaded for free.
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